Medicare Open Enrollment is Here

Open Enrollment is here! Medicare users have until December 7th to re-evaluate their Medicare coverage and compare available plans on the market.

Get Help With Open Enrollment

Thousands of Oregonians get their Medicare questions answered by certified Medicare counselors working with the Oregon Senior Health Insurance Benefits Assistance (SHIBA) program. Certified Medicare counselors provide objective, unbiased information, answer general Medicare questions, help people understand available insurance options, and help them learn whether they qualify for income-related benefits.

As part of the Oregon Health Insurance Marketplace of the Department of Consumer and Business Services, SHIBA volunteers provide assistance at no charge to you.

Senior Health Insurance Benefit Assistance (SHIBA) volunteers are trained and certified to provide free support to help older adults navigate through the Medicare enrollment process. Medicare is the federal health insurance program for people who are 65 or older or certain younger people with disabilities.

Open enrollment for Medicare Advantage and Prescription Drug plans is Oct. 15 to Dec. 7. Don’t miss your opportunity to shop, compare, and make enrollment decisions.

To schedule an appointment to review your Medicare during Open Enrollment with a SHIBA volunteer, please contact one of the following agencies, based on your residency:

Jackson County – contact Community Volunteer Network: 541-857-7780
Josephine County – contact Josephine County: 541-956-4451
Roseburg- contact UCAN 541-492-2102
Klamath County – contact the Senior Center: 541-883-7171
Coos Bay- contact South Coast Business Employment Corporation: 541-269-2013
Or call 800-722-4134 (toll-free) or email
You may also fill out a SHIBA contact form here, and a representative will contact you shortly.

Key contacts:
•, including Part A, Part B, and durable medical equipment claims: 800-633-4227 (toll-free)
• Senior Medicare Patrol: 855-673-2372 (toll-free)
• Federal Department of Health and Human Services, Office of the Inspector General (to report Medicare fraud and abuse): 800-447-8477 (toll-free)
• Kepro (Medicare Quality Improvement): 888-305-6759 (toll-free)
• Social Security (Medicare eligibility and enrollment information): 800-772-1213 (toll-free)

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